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VMH Labs · Applied AI
AI that does a specific job, in your business
Agents, automation and custom integration for other businesses, and the research engine behind the AI inside VMH products. We build in the open with our own products as the first client.
What we build
Customer-facing agents
Agents that answer on WhatsApp and web chat, hand over to a person when they should, and record what happened.
Back-office automation
Document handling, data entry, reconciliation and reporting that currently consumes a person’s week.
Integration into your systems
Connecting models to the software you already run, rather than asking staff to work in a new tool.
Document and knowledge search
Retrieval over your own archives, with citations back to the source document.
Evaluation and review
Testing whether a model is actually doing the job, before and after it goes live.
Advisory
An honest read on where AI helps in your operation and where it does not yet.
Our first client is the group
Labs is also the internal research engine. Whatever we build for clients has usually run inside a VMH product first, which is a shorter route to knowing whether it holds.
- Vemylo
- Runs on Labs work. Its agents answer real customer messages every day, which is where the failure modes surface.
- The portfolio
- Products embed what Labs builds instead of each team assembling its own. New products inherit it.
- Client work
- Draws on the same engine, so an engagement does not start from an empty page.
How to engage us
Three shapes, depending on how certain you are about what you need.
Assessment
Two to three weeks. We map your operation, identify where automation pays and where it does not, and hand over a written plan you can act on with or without us.
Build
A defined system, scoped and quoted, integrated into what you already run, with evaluation before it touches customers.
Retained
Ongoing capacity for teams shipping AI features continuously, including monitoring and model changes as they arrive.
Describe the task, not the technology
Tell us which job takes too long or gets missed. If AI is the wrong answer, we will say so before quoting.
[PLACEHOLDER: real WhatsApp business number]
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